IP5280 Communications, which specializes in business VoIP and data communications through state-of-the-art unified Internet Protocol technologies, announced today the launch of the industry’s first Video Learning Center (“VLC”) for Hosted VoIP Services to ease the installation and learning curve for new business users. The IP5280 VLC contains over 20 easy-to-follow “How To” videos providing instruction on the basics of Voice over Internet Protocol (VoIP), the functions and features of the High Definition desk-top phones, and all computer interface and networking capabilities. Here’s a link to IP5280’s Video Learning Center and the “Introduction” video, hosted by IP5280 Managing Partner John Scarborough.
Englewood, Colo. (Vocus/PRWEB ) June 2, 2009 -- IP5280 Communications, which specializes in business VoIP and data communications through state-of-the-art unified Internet Protocol technologies, announced today the launch of the industry’s first Video Learning Center (“VLC”) for Hosted VoIP Services to ease the installation and learning curve for new business users.
IP5280 Video Learning Center Networking Do’s and Don’t’s. With the explosive adoption of Hosted VoIP in the business market today we considered it imperative to create a self-instruction utility that can be easily accessed by any new user or IT professional who wants to learn how to install and use their new IP services. We’ll continue to develop new videos to the IP5280 VLC platform as requirements are identified. I appreciate a company that makes investments in customer service tools and is focused on the end-user experience Once IP5280 completed the installation, I was able to send out the link to the VLC to all of my employees to get them immediately up and running with their new phones. With the use of the IP5280 VLC, I avoided weeks of scheduled training classes and follow up classes for my employees – it made the change simple, turnkey and effective. The IP5280 VLC contains over 20 easy-to-follow “How To” videos providing instruction on the basics of Voice over Internet Protocol (VoIP), the functions and features of the High Definition desk-top phones, and all computer interface and networking capabilities.
Available through the IP5280 website at www.ip5280.com, the IP5280 VLC is designed with a progressive curriculum, starting with the key components of IP communications. The videos average two minutes in length and include simple-to-follow graphics, button-by-button use of the Polycom Soundpoint IP High Definition phone, and step-by-step mouse-clicks using the Broadsoft management portal. All of the videos are packaged into a navigation-friendly graphical user interface, making the IP5280 VLC the first of its kind in the VoIP communications industry.
Included in the training lineup are step-by-step videos covering everything from the simple – a 13-second presentation on using the phone “Call Hold” functionality – to the more complex – a 3:59 video titled “Networking Do’s and Don’t’s.” The VLC was purposely designed to simplify the VoIP experience for each new user on the network, and to provide IT professionals with the critical tools necessary to manage the implementation of a Hosted VoIP infrastructure.
“With the explosive adoption of Hosted VoIP in the business market today,” said John Scarborough, co-founder and managing partner of IP5280 Communications, “we considered it imperative to create a self-instruction utility that can be easily accessed by any new user or IT professional who wants to learn how to install and use their new IP services. We’ll continue to develop new videos to the IP5280 VLC platform as requirements are identified.”
“I appreciate a company that makes investments in customer service tools and is focused on the end-user experience,” said Andy Walbert, CEO of StratStaff, LLC., a sales recruiting and training firm. “Once IP5280 completed the installation, I was able to send out the link to the VLC to all of my employees to get them immediately up and running with their new phones. With the use of the IP5280 VLC, I avoided weeks of scheduled training classes and follow up classes for my employees – it made the change simple, turnkey and effective.”
About IP5280IP5280 Communications is a next-generation global unified IP communications provider specializing in VoIP and converged IP voice and data services for business customers. Trusted by thousands of business enterprise users, communication agents, partners and wholesalers of IP managed services throughout the world, IP5280 solutions offer carrier-class communications for businesses large and small, with significant savings over traditional phone company business services. Selected by ColoradoBiz magazine among the Top 10 Best Companies to Work For in Colorado, and proudly ranked by the magazine as a part of the elite Colorado TOP250, IP5280 provides businesses the most advanced IP solutions to meet a variety of voice, data and IP networking needs. Visit www.IP5280.com or call (303) 800-0000.
Media contact: Jeff Rundles, The Unleaded Group for IP5280, 303-952-2565.